Frequently Asked Questions

How can we help you?

Have a question? Feel free to check out our FAQs.

Frequently Asked

Returns + Exchanges

Product Care

Payment

Frequently Asked

What is the return policy?

We want you to be completely satisfied with your purchase. That's why we offer a hassle-free return policy. If for any reason you're not satisfied with your order, you can return it within 30 days from the date of receipt, no questions asked. Please note that the item must be in its original condition and packaging for the return to be eligible. Your satisfaction is our top priority!

How can I track my order?

How can I track my order?

Can I cancel or update my order? or change my shipping address?

Can I cancel or update my order? or change my shipping address?

Do you ship internationally?

Do you ship internationally?

Do you have a warranty?

Do you have a warranty?

Returns + Exchanges

How do I return my purchase?

How do I return my purchase?

When will I receive my refund?

When will I receive my refund?

Product Care

How do I take care of my jewelry?

How do I take care of my jewelry?

How to store my jewelry?

How to store my jewelry?

Payment

What payment methods do you accept?

What payment methods do you accept?

Will I be charged taxes?

Will I be charged taxes?

How do discounts work?

How do discounts work?