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Frequently Asked
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Returns + Exchanges
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Product Care
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Payment
Frequently Asked
We want you to be completely satisfied with your purchase. That's why we offer a hassle-free return policy. If for any reason you're not satisfied with your order, you can return it within 30 days from the date of receipt, no questions asked. Please note that the item must be in its original condition and packaging for the return to be eligible. Your satisfaction is our top priority!
Tracking your order is quick and easy. Once your order is processed and shipped, we will provide you with your tracking number via email. Please note that it may take up to 24 hours for the tracking information to be updated by the shipping carrier.
We understand that circumstances may change, and you may need to cancel or modify your order. Please contact our customer support team as soon as possible with your order details, and we will do our best to accommodate your request. However, please note that if your order has already been processed and shipped, we may not be able to make changes or cancel it.
Unfortunately we only ship within the U.S.
Returns + Exchanges
We want you to be completely satisfied with your purchase. That's why we offer a hassle-free return policy. If for any reason you're not satisfied with your order, you can return it within 30 days from the date of receipt, no questions asked. Please note that the item must be in its original condition and packaging for the return to be eligible. Your satisfaction is our top priority!
- Log into your account and select My Orders
- Find the order you wish to return and click “Return Items”
- Follow the instructions to download your pre-paid return shipping label
Your refund will be processed within 7 business days from the time we receive the return in our warehouse. Once processed you will be notified via email.
Product Care
Our jewelry is designed for everyday wear and is crafted to last a lifetime with proper care. Avoid exposing your jewelry to harsh chemical, perfumes, or cleaning supplies. We recommend removing your jewelry before swimming, showering, or engaging in physical activities that may cause damage to the jewelry.
Proper storage is crucial to keeping your jewelry safe and well-maintained. It is best to store individual pieces separately to prevent scratching. Keep your jewelry away from moisture and air while you aren’t wearing it. Proper storage can expand the lifespan of your jewelry and keep it in excellent condition for many years!
Payment
We accept all major credit cards and Apple Pay
Taxes are calculated and applied at check-out based on your shipping address.
Simply enter the discount code by using the Add Coupon section at checkout. Only one discount can be applied per order.