Our goal is to make each customer happy with his or her purchase. If you are unhappy with your order we are here to help. You may return any item within 30 days of the purchase date.
Preparing your Return:
- Please indicate the reason for the return on the packing slip
- Include the item, the packing slip, and any other documents in the package
- Put the pre-printed return label at the center of the package and ship back to us
- All returns will be inspected by our Quality Control team upon receipt of the return before we process any refund
- We will credit your original payment method, excluding delivery charges, within two weeks of receiving your return
Any questions regarding returns our or policy can be sent to cathedralcollection@gmail.com
Extended Holiday Returns (2025 Season)
To make holiday gifting easier, all eligible orders placed between November 1, 2025, and December 31, 2025 qualify for an extended return window through January 31, 2026. Items must be returned in their original condition and packaging, unworn and unaltered, to receive a full refund to the original form of payment. Standard return exclusions and processing guidelines still apply. Returns initiated after January 31, 2026, will not be accepted.